From the Agency for Healthcare Research & Quality (AHRQ):
In 2012, Health Affairs published an article proposing a Health Literate Care Model that weaves health literacy strategies into the widely adopted Care Model (formerly known as the Chronic Care Model). The article describes how health care organizations can infuse health literacy into all aspects of planning and operations, including self-management support, delivery system design, shared decision-making support, clinical information systems to track and plan patient care, and helping patients access community resources. The article is by HHS Assistant Secretary for Health Howard Koh, AHRQ researcher Cindy Brach, Linda Harris from the Office of Disease Prevention and Health Promotion, and Michael Parchman who is the Director of the McColl Center for Health Care Innovation.
Now a graphic of the Health Literate Care Model has been developed. Viewers familiar with the Care Model will recognize the health system elements that lead to productive interactions between health care teams and patients and their families. New is set of health literacy strategies that mediate those health system elements to ensure that interactions are not only productive, but are also health literate.
Access the graphic and the article here.